Satellite Solutions

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Terms and Conditions

1. Introduction

Welcome to Satellite Solution. These Terms and Conditions (“Terms”) govern your use of our website, satellitesolution.co.uk, and our associated services. By accessing or using our website, you agree to be bound by these Terms. If you do not agree to these Terms, please do not use our website.

2. About Us

Satellite Solution is operated by Satellite Solution Ltd. Our contact details are as follows:

3. Services Provided

We offer a range of business solutions including:

  • Business Gas
  • Business Electricity
  • Card Machines
  • Water Services
  • Internet Services
  • Telephone Services

4. Use of Our Website

By using our website, you agree to adhere to these Terms. Specific services may be subject to additional terms, which will be provided to you as applicable.

5. Personal Data

Our use of personal data is governed by our Privacy Policy, which you can review on our website.

6. Changes to Terms

We may update these Terms from time to time to comply with legal requirements or to reflect changes in our services. Please review these Terms periodically for any updates. Any changes will be posted on this website, and we will make reasonable efforts to notify you of significant changes.

7. Account Registration

To create an account on our website, you must be at least 18 years old. Ensure that the information you provide is accurate and current. You are responsible for maintaining the confidentiality of your login details and for all activities conducted under your account. If you suspect unauthorized access, contact us immediately.

8. Marketing Communications

When registering, you may opt-in to receive marketing communications from us. You can manage your subscription preferences or unsubscribe at any time. Service-related emails will also be sent as necessary.

9. Our Responsibilities

Our website and call centres provide information about products and services and facilitate transactions between you and suppliers. We are not responsible for providing financial advice or endorsing any supplier. You should seek professional advice before making decisions based on information from our website.

10. Content You Provide

Any content you submit to our website must comply with our procedures and must not be illegal or objectionable. By submitting content, you grant us a non-exclusive, royalty-free license to use, modify, and display the content. You confirm that you have all necessary rights to grant us these permissions.

11. Disclaimer and Liability

Our website is provided on an “as is” basis, without warranties of any kind. We are not liable for any interruptions, errors, or inaccuracies. We do not accept liability for any indirect or consequential damages. Our liability is limited to the extent permitted by law.

12. Viruses and Security

We do not guarantee that our website is free from viruses or other harmful components. It is your responsibility to protect your own devices and data. You must not introduce malicious software or attempt unauthorized access to our website.

13. Intellectual Property

We own or license all intellectual property rights in our website and its content. You may not copy, reproduce, or distribute our content without prior written consent. You are granted a limited license to use our website and services for personal or business use.

14. Third-Party Links

Our website may contain links to third-party products and services. We are not responsible for the content or availability of these third-party sites and do not endorse them.

15. Restrictions on Use

You must use our website and services in a lawful manner and avoid any activity that could harm our website or other users. We may suspend or terminate access if you breach these Terms.

16. Comparison Services

Our website may offer comparison services for various products. These services are provided based on the information you provide, and you are responsible for ensuring its accuracy. We are not liable for any errors or issues arising from these services.

17. No Fees

We do not charge fees for using our comparison services. We may receive commissions from suppliers when you use their services via our website.

18. Complaints

If you have any complaints, please contact us. We aim to resolve complaints promptly. For complaints related to energy services, contact the Ombudsman Service. For financial comparison services, contact the Financial Ombudsman Service.

19. Governing Law

These Terms are governed by English law. Disputes will be resolved in the courts of England and Wales, although residents of Northern Ireland or Scotland may bring claims in their respective jurisdictions.

20. Other Important Terms

You may not assign your rights under these Terms. We may transfer our rights and obligations to another organization. If any part of these Terms is deemed unlawful, the remaining provisions will still apply.

For any questions or concerns regarding these Terms, please contact us at info@satellitesolution.co.uk.